"Cindy has worked with a number of our senior business people - a tough and demanding group - and has achieved real behavior change with them. She achieves these excellent results because she wins their trust quickly and then offers insights into different paths they can take to achieve their goals. She is skilled at helping them see problems that they refused to acknowledge before working with her. More importantly, we can see a difference in the way these people perform.

It has been a pleasure to work with Cindy. She is generous with her time and knowledge and we look forward to a continued collaboration." Lisa Vertucci, Former Director HR - Talent Development, DEUTSCHE BANK

"Cynthia Friedlander is a wonderful guest we used to invite to the Harvard Business School New York Club's Career Management Seminar to share her wisdom with us on the Myers-Briggs Type Indicator. For many years she brought her experience and wisdom to the Seminar, and I was delighted to learn that she will be addressing members of the club again. This is a terrific colleague, with an engaging teaching style and lots to offer." Mary Burton, BURTON STRATEGIES

"Someone once told me, "It's not what you say, it's how you say it." I have learned this lesson many times in communications with superiors and subordinates, clients and vendors – even family. Being correct about facts and rationale is only part of a communication. Frequently, the difference between a successful and failed communication is in the delivery. Cindy Friedlander helped me to understand how to make communications about the message a recipient hears as well as the words that are spoken." Robin Rolfe, ROBIN ROLFE RESOURCES

"Cynthia conveys the emotional intelligence needed to teach others about emotional intelligence!" Alan Richter, President, QED CONSULTING